At Rioks, I rebuild analyst investigation flows for an enterprise cloud security platform, removing steps from the path to resolution. I turn briefs into clickable prototypes within a day using Claude, Lovable, and Orchids, so teams can make decisions before engineering commits.
I use Maze studies and Pendo product-usage data to find and validate improvements. I also maintain Figma component libraries and apply secure UX patterns and WCAG 2.1 practices across the platform.
At Summit Hydraulics, I rebuilt navigation for a large-scale e-commerce catalog, increasing conversion by 18%. I led end-to-end UX/UI for the catalog, product pages, templates, and homepage, and reshaped the customer journey based on research with a niche buyer segment.
Earlier at Rioks, I reduced user effort on enterprise workflows by 28% through information architecture and flow consolidation. I owned Handyman Tool from user interviews through launch; its skill-tag filter system cut job search time by 40%, and onboarding drop-off fell by 30%.
