At Rioks, I rebuild analyst investigation flows for an enterprise cloud security platform, removing steps from the path to resolution. I turn briefs into clickable prototypes within a day and use Maze studies and Pendo data to find and validate improvements.
At Summit Hydraulics, I rebuilt navigation for a large-scale e-commerce catalog, increasing conversion by 18%. Earlier at Rioks, I owned Handyman Tool from user interviews through launch; its skill-tag filters cut job search time by 40%, and onboarding drop-off fell 30%.
