Dylan Meurer
@dylanmeurer
Dedicated professional with experience in customer service and fundraising.
What I'm looking for
I am a dedicated professional with a diverse background in customer service and fundraising. My experience at DIE FUNDRAISER GmbH involved member acquisition for charitable organizations, where I successfully managed and executed fundraising events. This role honed my organizational skills and allowed me to work collaboratively with teams to achieve our goals.
In my recent position as a customer service representative at Hello.de AG, I was responsible for handling video chat calls and verifying international identification documents. This role required strong communication skills and attention to detail, as I interacted with clients from leading European financial institutions. I take pride in my ability to resolve customer inquiries efficiently, ensuring a positive experience for all clients.
Currently pursuing a Bachelor's degree in Biotechnology at the Technical University of Berlin, I am also enhancing my skills through a Google Digital Marketing course. I am eager to leverage my customer service experience and academic background in a dynamic role that allows for professional growth and contribution to team success.
Experience
Work history, roles, and key accomplishments
Service Staff
Gastro One TGO GmbH
Jun 2023 - Jan 2024 (7 months)
Addressed customer inquiries, managed cash and inventory, and ensured efficient food preparation while maintaining high service standards.
Customer Support Agent
Hello.de AG
Feb 2022 - Aug 2022 (6 months)
Handled video chat calls, verified caller identities against documents, and communicated with customers from leading European financial institutions.
Fundraiser
DIE FUNDRAISER GmbH
May 2020 - Aug 2020 (3 months)
Managed and executed fundraising events for non-profit organizations, focusing on member acquisition and team event planning.
Education
Degrees, certifications, and relevant coursework
Technische Universität Berlin
Bachelor of Science, Biotechnology
2023 -
Currently pursuing a Bachelor's degree in Biotechnology, studying the principles of biological systems and their applications in technology.
Coursera
Certification, Digital Marketing
2023 - 2023
Completed a course in Google Digital Marketing, focusing on various aspects of digital marketing strategies and tools.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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