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Dylan Frehner

@dylanfrehner

I am a Full-Stack engineer specializing in AI-driven applications.

United States
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What I'm looking for

I’m seeking a senior engineering role building AI-driven, scalable systems in a collaborative, fast-paced team where I can lead architecture, improve automation, and deliver measurable performance and user-experience gains.

I am a passionate Full-Stack Engineer and AI/ML specialist with 12 years of experience building scalable, high-performance solutions. I thrive on turning complex problems into efficient systems that improve accuracy, automate workflows, and optimize performance.

At Kore.ai I designed and built an AI-powered virtual assistant that scaled to millions of daily interactions, engineered an NLP pipeline that boosted intent recognition accuracy to 95%, and reduced average handling time by 15% while automating 75% of customer inquiries. Previously I engineered scalable microservices and HIPAA-compliant systems, improved application performance by 60%, and implemented CI/CD pipelines enabling 30+ deployments per day.

I enjoy working in fast-paced environments where I can design efficient architectures, streamline processes, and create seamless user experiences. I focus on pragmatic, measurable outcomes—whether improving engagement with React/Next.js front-ends, optimizing backend services with Node.js/Python, or deploying resilient infrastructure on AWS and Kubernetes.

Experience

Work history, roles, and key accomplishments

Kore.ai logoKO
Current

Principle Software Engineer

Feb 2021 - Present (4 years 6 months)

Designed and built an AI-powered virtual assistant for a major telecom client, scaling backend infrastructure to support millions of daily interactions. Engineered an NLP pipeline that boosted intent recognition to 95%, reduced average handling time by 15%, and automated 75% of customer inquiries.

IP

Senior Software Engineer

IT Pros

Oct 2018 - Feb 2021 (2 years 4 months)

Engineered and deployed a scalable microservices architecture and real-time systems, improving application performance by 60% and reducing deployment time by 40%. Implemented monitoring and analytics that cut incident response by 30% and reduced backend data processing time by 70%.

Kaleidico logoKA

Full Stack Developer

Kaleidico

Jan 2014 - Jul 2018 (4 years 6 months)

Revitalized legacy websites by integrating Java Spring Boot backends with Angular frontends, improving mobile conversion rates by 35% and organic search visibility by 50%. Improved site performance by 40% via lazy loading, code splitting, and CDN integration.

ZT

Junior Web Developer

Zolon Tech

Jun 2012 - Jan 2014 (1 year 7 months)

Built and maintained front-end features using HTML, CSS, and JavaScript while supporting responsive design with Bootstrap and jQuery. Gained exposure to Java and Spring Boot fundamentals while contributing to early-stage web projects.

Education

Degrees, certifications, and relevant coursework

Johns Hopkins University logoJU

Johns Hopkins University

Bachelor of Science, Computer Science

2008 - 2012

Bachelor of Science in Computer Science from Johns Hopkins University, completed from 2008 to 2012.

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Dylan Frehner - Principle Software Engineer - Kore.ai | Himalayas