Dustin Chang
@dustinchang
Data & Analytics professional turning complex logistics data into commercial outcomes across APAC and Australia.
IndonesiaWhat I'm looking for
I’m a Data & Analytics professional with 4+ years of experience across high-growth logistics and SaaS environments in Southeast Asia and Australia. I specialize in translating complex data into commercial outcomes—driving $300K+ AUD annual revenue through enterprise analytics products and improving delivery SLA adherence by 12% across regional partner networks.
At Shippit, I’m the sole analytics lead for Shippit Insights, an enterprise-facing data product supporting the company’s largest APAC accounts. I’ve engineered 30+ real-time logistics dashboards in Looker for weekly business reviews, and I automated reporting infrastructure using Looker, Snowflake, Buildkite, and dbt—cutting report generation time by 30% and removing manual data prep for finance and operations.
I also build analytical models that drive action: cohort and regression modelling to identify delivery failure patterns, plus Deepnote-based Python + SQL tooling that replaced manual invoice and freight-cost workflows and freed up 20+ operational hours per month. Previously at Luwjistik, I led competitive intelligence and pricing/cost frameworks, and I approach every engagement by partnering with stakeholders to define KPI frameworks and turn ambiguous questions into clear, scalable analysis.
Experience
Work history, roles, and key accomplishments
Serves as the sole analytics lead for Shippit Insights, an enterprise-facing data product generating $300K+ AUD in annual net revenue across APAC. Engineered 30+ real-time Looker dashboards and automated reporting with Looker, Snowflake, Buildkite, and dbt, cutting report generation time by 30% and improving SLA adherence by 12% across partner networks.
Strategy Analyst
Luwjistik
Sep 2022 - Jul 2024 (1 year 10 months)
Led competitive intelligence research to support strategic market entry into 3 Southeast Asian countries, presenting findings to C-suite stakeholders. Built data-driven pricing and cost analysis frameworks in Excel and developed automated reporting pipelines integrated with the data warehouse to improve data accuracy and turnaround time.
Account Operations Intern
Orbiz / Pt. Borwita Indah
Aug 2022 - Sep 2022 (1 month)
Redesigned account operations workflow, contributing to a 10% reduction in process cycle time. Coordinated cross-functional reporting and maintained 95% on-time delivery of operational reports throughout the engagement.
Business Analyst Intern
KK Garment
Jul 2021 - Sep 2021 (2 months)
Built R-based inventory forecasting models to identify excess stock patterns, supporting an 8% reduction in overstock levels. Cleaned and processed 10,000+ row datasets to produce performance reports and strategic recommendations for executive leadership.
Education
Degrees, certifications, and relevant coursework
Universitas Katolik Parahyangan
Bachelor of Industrial Engineering, Industrial Engineering
2018 - 2022
Bachelor of Industrial Engineering degree from Universitas Katolik Parahyangan completed between 2018 and 2022.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Job categories
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