Open to opportunities

Dur-e-sameen Ansari

@dur-e-sameenansari

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Customer Onboarding & Administrative Support Specialist (5+ Years Remote Experience)

Pakistan

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What I'm looking for

I’m seeking a remote role in HR Administration, Recruitment Coordination, Virtual Assistance, or Administrative/Customer Support—where my organizational accuracy and clear communication can strengthen onboarding, candidate experience, and client satisfaction.

Result-oriented remote support professional with over 5 years of experience coordinating operations, administrative scheduling, and non-sales onboarding pipelines for UK-based corporate clients. Expert at managing CRM trackers, organizing internal documentation, and maintaining high satisfaction across email and chat platforms. Fully equipped with a dedicated, power-backed home office and available immediately for global shifts (US/UK hours).

Experience

Work history, roles, and key accomplishments

Current

Recruitment Consultant

Current

Kingsbury Recruitment Agency

Nov 2019 - Present (6 years 11 months)

Managed the end-to-end candidate journey from sourcing through onboarding and start-date confirmation for UK clients. Coordinated interviews, performed reference checks and DBS/compliance documentation, and maintained accurate CRM and recruitment records while providing high-volume phone, email, and messaging support.

Recruitment coordination Interview Scheduling Candidate Screening CRM Management Onboarding

Recruitment Consultant

Axis Recruitment

Jan 2018 - Jan 2019 (1 year)

Supported UK-based clients and candidates by responding to inquiries and coordinating recruitment communication between candidates and hiring managers. Assisted with interview scheduling, candidate record management, follow-ups, and recruitment administration while maintaining accurate documentation.

Recruitment Administration Interview Scheduling Candidate Tracking Documentation

Customer Service & Sales

Electricity Campaign

Jan 2016 - Jan 2018 (2 years)

Handled inbound and outbound customer interactions for UK energy services, addressing service, billing, and account inquiries. Resolved customer concerns and maintained accurate customer records and documentation in a fast-paced environment.

Customer Service Sales Support Billing Complaint Resolution Account Management Problem Solving