Duduzile JeleDJ
Open to opportunities

Duduzile Jele

@duduzilejele

Client-focused SaaS Delivery & Product Specialist with 7+ years' experience.

United Kingdom

What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am a dedicated SaaS Delivery & Product Specialist with over 7 years of experience in leading end-to-end implementations and onboarding for fintech and enterprise clients. My expertise lies in managing complex projects, gathering requirements, and ensuring seamless go-lives. I have a proven track record of building strong client relationships and driving adoption from startups to Fortune 100 companies. My proactive and detail-oriented approach has consistently ensured long-term client success.

In my recent role as a Product Manager at Interop.io, I led product management for third-party integration solutions, successfully launching products to over 50,000 users. I identified key gaps in integration solutions and executed product strategies that improved user satisfaction by 40%. My experience also includes leading digital transformation initiatives at Aviva PLC, where I enhanced operational efficiency and regulatory compliance, and co-founding the Women in IT London Network to advance diversity initiatives.

Experience

Work history, roles, and key accomplishments

IN
Current

Product Manager

Interop.io

Mar 2022 - Dec 2023 (1 year 9 months)

Led product management for third-party integration solutions at a capital markets fintech startup, managing over 11 integrations. Successfully launched products to over 50,000 users, driving user adoption and operational efficiency. Collaborated cross-functionally to enhance product features and market expansion.

ES

Engagement Manager

Eze SS&C

May 2015 - Sep 2017 (2 years 4 months)

Managed end-to-end client implementations of the Eze Order Management System, driving business transformation for hedge funds. Achieved 100% client satisfaction through effective training and support, while standardizing processes to improve efficiency across multiple deployments.

TR

Tax and Accounting Technology Intern

Thomson Reuters

Jul 2013 - Aug 2013 (1 month)

Supported technology initiatives in tax and accounting, gaining exposure to software solutions and client needs during a summer internship.

Education

Degrees, certifications, and relevant coursework

City University logoCU

City University

Short Course, Programming

2020 -

Completed a short course in Python Programming to enhance programming skills and knowledge in software development.

University of Bristol logoUB

University of Bristol

Bachelor of Engineering (B.Eng. Hons), Aerospace Engineering

2010 - 2014

Tech stack

Software and tools used professionally

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