Drew Martin
@drewmartin
I lead regional service operations, improving performance, training, and customer outcomes.
United StatesWhat I'm looking for
At Briggs Equipment, I lead regional service operations across Texas, partnering with general managers to build business plans, close KPI gaps, and improve operational performance. I also collaborate with parts, rental, training, manufacturers, and vendors to strengthen service delivery.
I've progressed through service, parts, branch operations, and regional leadership roles at Briggs Equipment, managing hiring, coaching, budgets, safety, process improvement, and customer issue resolution. I build accountable teams through practical training, clear procedures, and a focus on service quality.
Experience
Work history, roles, and key accomplishments
Regional Service Manager
Briggs Equipment
Nov 2021 - Present (4 years 10 months)
Partnered with regional General Managers to develop business plans and strategies for operational excellence. Provided input on service KPIs, supported hiring, and delivered training to drive team success.
Education
Degrees, certifications, and relevant coursework
Texas A&M University
Bachelor of Science, Poultry Science
Bachelor of Science in Poultry Science from Texas A&M University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Drew?
You can contact Drew and 90k+ other talented remote workers on Himalayas.
Message DrewGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
