At Auburn University, I coordinate end-to-end certification workflows for 300+ students annually, managing deadlines, documentation, account updates, and approximately $2.1 million in VA education benefits. I also audit billing and enrollment data and develop tools and tracking processes to improve accuracy and workflow visibility.
Previously, I designed the ANGEAP calculator and workflow at Auburn University to determine accurate invoices based on individual student eligibility. I also built automated reports using SQL data, and during my U.S. Marine Corps service, I created an electronic filing system and turnover binder for the Awards Program.

