Dragana Bojkovski

I am an experienced and professional Customer Care Representative, Account Developer, and Office Manager with a strong background in managing client relationships and enhancing customer satisfaction. With business-level proficiency in English and German, I excel in communication and problem-solving, ensuring that clients receive the best possible service.

Throughout my career, I have developed comprehensive systems for invoicing, bookkeeping, and client information management, particularly in the German and Serbian markets. My role as a Technical Support Specialist at Jaggaer allowed me to hone my skills in portal administration and catalog management, while my tenure as an Account Developer at NCR involved analyzing service renewals and collaborating with high-level executives to drive business growth.

My academic background in Psychology and Business Administration from the University of Tübingen has equipped me with a unique perspective on client needs and organizational dynamics. I am passionate about leveraging my skills in Excel, SAP, and Salesforce to contribute to a dynamic team and achieve outstanding results.