Open to opportunities

dra andrea pernett

@draandreapernett

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Experienced general dentist skilled in comprehensive dental care.

Colombia

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What I'm looking for

I am looking for a role that allows me to leverage my dental expertise while enhancing patient care and operational efficiency in a supportive environment.

I am an experienced general dentist with a strong focus on comprehensive dental care and patient satisfaction. My journey in the healthcare field has been marked by a commitment to excellence, particularly in integrated healthcare management. I am currently pursuing an MBA to enhance my leadership skills, which I believe are essential for driving positive change in dental healthcare.

In my recent role as a Dental Billing & Call Center Manager at Emapta/HG Doctors, I have honed my skills in insurance verification, claims processing, and team supervision. I take pride in maintaining a 90% claims status and have successfully led staff training initiatives to improve efficiency and patient service. My previous experiences as a Dental Clinic Manager at Dentisalud and Sonria have equipped me with the leadership and operational management skills necessary to oversee clinic operations effectively, ensuring both patient satisfaction and financial success.

Experience

Work history, roles, and key accomplishments

Current

Dental Billing & Call Center Manager

Current

Emapta/HG Doctors

Aug 2023 - Present (1 year 11 months)

Managed dental billing and call center operations, ensuring efficient insurance verification, claims processing, and payment posting. Maintained 90% of claims in current status and resolved discrepancies effectively.

Insurance Verification CAS Claims Processing Staff Training Revenue Cycle Management

Dental Clinic Manager

Dentisalud

Aug 2022 - Jan 2023 (5 months)

Provided leadership and mentorship, overseeing clinic operations and managing scheduling. Handled patient interactions to ensure satisfaction and achieve financial goals.

Clinic Operations Leadership Mentorship Scheduling Financial Management Healthcare Management Customer Satisfaction

Dental Clinic Manager

Sonria

Jan 2022 - Jul 2022 (6 months)

Led staff for smooth clinic operation, managing all aspects including scheduling, staffing, and patient care. Executed marketing strategies to ensure financial success.

Scheduling Patient Care Marketing Execution Operational Management Team Coordination Business Development

Education

Degrees, certifications, and relevant coursework

El Bosque University

Master's Degree, Health Services Administration

Currently pursuing a Master's Degree in Health Services Administration to enhance leadership skills and expertise in healthcare management.

University of the Rosary

Specialization, Integrated Healthcare Management

Completed a specialization in Integrated Healthcare Management, focusing on comprehensive approaches to healthcare delivery.

CENTRUM PUCP

Exchange Course, Strategic Business Administration

Activities and societies: Integrated Operations and Competitiveness

Participated in an exchange course focusing on Integrated Operations and Competitiveness as part of a Master's Degree in Strategic Business Administration.