Kimberly Dozier
@dozier
Detail-oriented Financial Operations Specialist driving payment accuracy, vendor enablement, and process improvements.
United StatesWhat I'm looking for
I am a detail-oriented Financial Operations Specialist with extensive experience supporting end-to-end payment operations, vendor enablement, and high-volume B2B transactions. I specialize in invoice resolution, reconciliation, and root-cause analysis to reduce processing delays and improve operational efficiency.
Throughout my career I have collaborated cross-functionally with finance, sales, sourcing, engineering, and supplier teams to streamline workflows, onboard vendors, and resolve complex payment discrepancies using platforms like ServiceNow, GRMS, Yardi, Oracle, and JD Edwards. I have led initiatives that cleaned up large invoice backlogs, improved compliance, and shortened onboarding and training cycles.
I bring a strong focus on accuracy, communication, and continuous improvement, and I proactively triage issues, drive resolutions with minimal oversight, and contribute to SOP development and process improvement efforts to support scalable, compliant payment operations.
Experience
Work history, roles, and key accomplishments
TAManage high-volume B2B payment operations, triage and resolve early and standard payment issues, and drive root-cause analysis that improves onboarding and operational efficiency.
Financial Operations Analyst
John Hancock
Nov 2017 - Jul 2023 (5 years 8 months)
Owned full-cycle accounts payable and reconciliations, supported month-end close, and resolved accounting discrepancies to maintain cash flow and ledger accuracy.
CBLed vendor onboarding and GRMS compliance efforts, streamlined onboarding trackers and transitions, and reduced new-hire training time by 70% through process improvements.
AP Analyst / Buyer
GE Energy
May 2012 - Jul 2016 (4 years 2 months)
Led AP and procurement activities including a $4.2M invoice cleanup, team coordination for payables and reconciliations, and negotiation of supplier contracts to improve payables accuracy.
Education
Degrees, certifications, and relevant coursework
KUKennesaw State University
Bachelor of Arts, Interdisciplinary Studies (Business, Human Resources, Sociology)
Bachelor in Interdisciplinary Studies with focuses in Business, Human Resources, and Sociology and a minor in Criminal Justice.
JCJ. Sargeant Reynolds Community College
Associate of Arts, Criminal Justice
Associate in Criminal Justice providing foundational knowledge of the criminal justice system and related processes.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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