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Varrosi M

@varrosim

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I secure and automate enterprise endpoints with CyberArk EPM, Nexthink, PowerShell, and REST APIs.

Albania

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What I'm looking for

I'm looking to continue building secure, automated endpoint and identity-security solutions, with opportunities to deepen my CyberArk, Nexthink, cloud infrastructure, and security engineering work.

At Lufthansa Industry Solutions, I operate Nexthink and CyberArk EPM in an enterprise environment, supporting endpoint performance, compliance, and identity security.

I configure and upgrade the Nexthink SaaS EU tenant, build NQL queries, dashboards, KPI visualizations, and PowerShell Remote Actions to proactively resolve IT issues. I also built an AutoSign FileSystemWatcher system for automated code signing and Nexthink deployment.

I manage CyberArk EPM application-control and privilege-elevation policies across 600+ endpoints, implementing least-privilege controls, removing local admin accounts, monitoring threats, and automating EPM operations through PowerShell REST APIs.

My background includes hands-on IT support, Active Directory, Group Policy, Windows and Linux environments, endpoint deployment, MikroTik networking, and infrastructure support for hundreds of users.

Experience

Work history, roles, and key accomplishments

Current

Nexthink Engineer & CyberArk EPM Engineer

Current

Lufthansa Industry Solutions

Configured and maintained Nexthink SaaS platform, designed NQL queries and dashboards, and developed PowerShell-based Remote Actions. Managed CyberArk EPM policies for application control and privilege elevation across 600+ endpoints, implementing least-privilege policies and providing 3rd-level support.

Nexthink Platform NQL PowerShell REST APIs EPM Privileged Access Management Least Privilege EPM Administration Threat Protection Microsoft Defender

IT Specialist

Various Businesses

Deployed Active Directory, managed Group Policy, and configured RDP. Configured MikroTik network devices and NAS file servers, implemented security measures, automated workflows with AI, and developed websites and chatbots.

Active Directory Group Policy RDP Mikrotik NAS Security AI Automation WordPress Chatbot

IT Support Specialist

Facile.it

Diagnosed and resolved customer-reported incidents across Windows and Ubuntu environments. Installed and maintained 600+ computers and peripherals, assisted with IT policy development, scripting, and automation, and trained new IT support staff.

Windows Ubuntu Incident resolution Hardware Maintenance IT Policy Scripting Automation Active Directory

Helpdesk Engineer

WeareFiber

Diagnosed and resolved incidents, installed and configured systems, network devices, printers, and scanners. Managed Active Directory and user accounts.

Active Directory Incident resolution System Configuration Network Devices Printers Scanners

Internal IT Support & Helpdesk Engineer

Lufthansa Industry Solutions

Responsible for setup, staging, and maintenance of laptops and hardware for 600+ employees, including software troubleshooting and hardware management. Managed endpoint software distribution using Empirum Matrix42 and trained new IT support staff.

Hardware Management Software Troubleshooting Empirum Matrix42 Endpoint management IT Support