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@charlotteowusu
Compassionate CCMA and public health professional delivering patient-centered clinical and community care.
I am a Certified Clinical Medical Assistant (CCMA) with a background in public health and healthcare administration, focused on delivering compassionate, patient-centered care. I combine clinical skills with community outreach experience to support both individual patients and population health initiatives.
My clinical experience includes vital signs, specimen collection, EHR management, and accurate medical documentation gained through internships and volunteer roles in hospital wellness centers and hospice programs. I am diligent about HIPAA, infection control, and maintaining organized clinical workflows.
In public health roles I have built community partnerships, designed culturally aligned interventions to address malnutrition and substance abuse, and supported program planning, grant development, and stakeholder engagement to advance health equity.
I bring strong administrative capabilities—appointment scheduling, data entry, policy development, and Microsoft Office/Smartsheet proficiency—paired with a collaborative, service-oriented approach that sustains program delivery and improves patient outcomes.
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Work history, roles, and key accomplishments
Savannah Hospice
Apr 2025 - Present (7 months)
Support outreach and program operations for senior communities by providing education, scheduling, data entry, and administrative assistance to maintain participant engagement and program efficiency.
Give Hope, Fight Poverty
Jan 2024 - Jun 2024 (5 months)
Built community partnerships and developed a strategic health plan addressing child malnutrition in Eswatini, supported stakeholder engagement, advocacy, and fundraising to advance health equity.
Wadley Recreational Department
Oct 2023 - Dec 2023 (2 months)
Researched substance abuse prevalence and co-designed youth-focused educational interventions, strengthening partnerships with local organizations to improve prevention outreach.
Boonbusiness LLC
Mar 2020 - Apr 2022 (2 years 1 month)
Managed resident relations and administrative operations by developing policies, coordinating calendars, creating presentations, and improving organizational efficiency and communication.
St. Joseph's Candler Hospital
Aug 2019 - Oct 2019 (2 months)
Conducted health screenings and assisted health education programs, promoting nutrition, cancer awareness, and physical activity while engaging diverse patients with culturally sensitive communication.
Degrees, certifications, and relevant coursework
Medical Assistant Certificate, Medical Assisting
2019 - 2019
Completed an online Medical Assistant training program covering clinical and administrative MA competencies.
Bachelor of Science, Healthcare Administration
2017 - 2019
Completed a Bachelor of Science in Healthcare Administration, focusing on health systems, administration, and public health practice.
High School Diploma, General Secondary Education
2008 - 2012
Attended secondary school and obtained a High School Diploma.
Software and tools used professionally
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