
Donia Radi
@doniaradi
Customer service professional at Etisalat who handled customer inquiries and is seeking to contribute to safe, efficient airport ground operations as a Ramp Agent.
What I'm looking for
At Etisalat, I worked as a Call Center Representative, communicating with customers professionally and responding to their inquiries.
I also supported client and visitor interactions in Public Relations at Heritage Real Estate, maintaining a professional approach in the workplace.
With a Bachelor of Laws and a Master’s degree in Private Law and International Trade Law from Ain Shams University, I’m keen to contribute to safe, efficient airport ground operations as a Ramp Agent.
Experience
Work history, roles, and key accomplishments
Public Relations
Heritage Real Estate
Supported professional communication and interactions with clients and visitors. Developed interpersonal skills and maintained a professional approach in a workplace setting.
Call Center Representative
Etisalat
Communicated with customers professionally and responded to inquiries. Built customer service, active listening, and problem-solving skills while working within team procedures.
Education
Degrees, certifications, and relevant coursework
Ain Shams University
Master's Degree, Private Law and International Trade Law
Master's degree in Private Law and International Trade Law from Ain Shams University, completed in 2021.
Ain Shams University
Bachelor of Laws (LL.B.), Law
Bachelor of Laws (LL.B.) from the Faculty of Law, Ain Shams University, completed in 2018.
Ain Shams University
Court Training Course, Law
2018 - 2018
Completed a court training course at Ain Shams University in 2018.
Ain Shams University
Microsoft Word & Excel Training Course, Computer Applications
2018 - 2018
Completed Microsoft Word and Excel training course at Ain Shams University in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Interested in hiring Donia?
You can contact Donia and 90k+ other talented remote workers on Himalayas.
Message DoniaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
