DOMINIQUE BOYD

I am a medical billing and patient care professional with extensive experience managing registration, billing, and clinical support in ambulatory and clinic settings.

I managed patient registration and implemented electronic medical records systems, resulting in improved efficiency and reduced paperwork errors by XX%, while maintaining HIPAA-compliant records and resolving billing discrepancies. I trained new staff and contributed to quality improvement initiatives, achieving a satisfaction rating of XX% from patients.

My clinical skills include taking vital signs, phlebotomy, administering injections, basic lab testing, and assisting with minor procedures, complemented by expertise in ICD-9, ICD-10, CPT coding and EMR systems. I have a strong track record processing claims, verifying insurance, and maintaining high accuracy under volume targets.

I am detail-oriented, customer-service focused, and adept at coordinating between clinical teams, patients, and insurers to ensure smooth operations. I seek to apply my billing, coding, and patient-care experience to improve workflows and support a collaborative healthcare team.