Fransisca Melya

I am a results-driven administrative professional with a Bachelor's degree in English Education and extensive experience in customer-facing roles. I bring proven strengths in customer service, procurement, inventory management, and record-keeping.

As a radio announcer, I developed strong communication skills, live presentation ability, and experience coordinating programming with production teams. I consistently engaged audiences and researched content to keep programming relevant and compelling.

In customer service roles, I guided prospective students and parents through program selection, enrollment procedures, and complaint resolution, prioritizing satisfaction and efficient issue resolution. I have a track record of streamlining processes and improving operational efficiency in fast-paced environments.

I am committed to delivering exceptional administrative support, leveraging skills in social media marketing, content creation, event coordination, and schedule and email management to contribute to organizational success.