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Dohara N Designs

@doharandesigns

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Creative Director at Dohara N Designs, growing a distinct brand through organic digital marketing.

Dominica

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At Dohara N Designs (D.N.D.), I lead brand development, visual identity, and audience experience strategy.

I manage social media campaigns and multimedia content, and I established a distinct brand footprint through organic digital marketing and personal branding.

I also direct public-facing communication, client relations, and direct-to-consumer digital sales funnels. I build and maintain website setups and online payment integrations.

Earlier, at Clear Harbor, I handled customer service across insurance, account support, and broadcast and telecommunications queues. I also pitched media products and processed service updates as a Customer Account Executive.

Experience

Work history, roles, and key accomplishments

Current

Founder & Creative Director

Current

Dohara N Designs (D.N.D.)

Jan 2022 - Present (4 years 9 months)

Leads brand development, visual identity, and audience experience strategies. Manages social media marketing, content creation, and digital infrastructure including website setups and payment integrations.

Brand Development Visual Identity Social Media Marketing Content Creation Sales Funnels Website Setup Payment Integration Community Growth

Customer Service Advocate – Insurance

Clear Harbor

Jan 2019 - May 2019 (4 months)

Handled high-volume inbound phone queues, delivering clear and precise verbal information regarding complex insurance policies. Resolved sensitive client inquiries rapidly while maintaining accuracy and compliance.

High Volume Operations Insurance Policies Client Relations Compliance Problem Solving

Customer Service Advocate

Clear Harbor

Oct 2018 - Jan 2019 (3 months)

Managed online account issues, tracked system orders, and resolved time-sensitive client escalations.

Account Management Order Tracking Escalation Handling Customer Support

Cashier & Customer Support

Save A Lot

Sep 2016 - Jun 2018 (1 year 9 months)

Managed point-of-sale transactions and provided direct, front-line customer assistance in a busy retail environment.

Point of Sale Customer Assistance Retail Operations

Customer Account Executive

Clear Harbor

Jan 2012 - Dec 2016 (4 years 11 months)

Operated in a fast-paced broadcast/telecommunications account queue managing high-volume consumer interactions. Pitched media products, processed service updates, and met corporate efficiency targets.

Telecommunications Account Management Sales Pitching High Volume Interactions Efficiency Targets