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Dodo Dooo

@dododooo

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HR Supervisor at Mo'tabar Group who cut time-to-hire by 53% and payroll errors by 35% using Odoo ERP.

Egypt

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At Mo'tabar Group, I oversee HR operations, personnel administration, payroll, and recruitment for employees across three branches. I use Odoo ERP and ZKTeco attendance systems, and reduced time-to-hire by 53% and payroll errors by 35%.

In my remote consultancy for Saudi-based clients, I handled recruitment, payroll, and employment contracts while applying Saudi labor requirements, including GOSI, Qiwa, Muqeem, and Saudization procedures. I also delivered HR workshops and created toolkits and policy templates.

Experience

Work history, roles, and key accomplishments

Current

HR Supervisor

Current

Mo'tabar Group

Jan 2021 - Present (5 years 10 months)

Oversee full HR function for 500 employees across three branches, ensuring compliance with Egyptian Labor Law and managing payroll, recruitment, and social insurance processes.

HR Operations Personnel Administration Payroll Management Recruitment Mass Hiring Onboarding Employee Relations Egyptian Labor Law Social Insurance Odoo ERP ZKTECO Wuzzuf Forasna Excel

HR Supervisor (Remote Consultancy)

Saudi Arabia (Remote from Egypt)

Jan 2023 - Jan 2025 (2 years)

Managed recruitment, payroll, and employment contracts for Saudi-based clients, applying Saudi Labor Law including GOSI, Qiwa, Muqeem, and Saudization procedures.

Recruitment Payroll Management Employment Contracts Saudi Labor Law GOSI Qiwa Muqeem Saudization HR Workshops Policy Development

Customer Service Manager

Ayadi Company

Jan 2020 - Dec 2020 (11 months)

Managed operations and maintenance for a residential compound serving 480+ clients, leading a team of 15+ agents and improving CSAT from 82% to 96%.

Customer service management Operations Management Contract Negotiation Team Leadership KPI Tracking AHT FCR CSAT NPS SOP Development

Customer Service Representative

Barclays Bank Egypt

Jan 2016 - Dec 2019 (3 years 11 months)

Provided customer service for 100+ clients daily, handling KYC and account opening in line with Central Bank of Egypt regulations, achieving 98% CSAT and exceeding cross-selling targets by 15%.

Customer Service KYC Account Opening Cross Selling CSAT

Executive Secretary

Egyptian-American Electrostatic Paints Company

Jan 2012 - Dec 2015 (3 years 11 months)

Managed executive calendar, correspondence, and reports, coordinating between departments and external parties while maintaining confidential documents.

Executive Support Calendar Management Correspondence Management Report Preparation Document Management

Education

Degrees, certifications, and relevant coursework

Success Academy

Human Resources Diploma, Human Resources

2025 -

Pursuing a Human Resources Diploma at Success Academy from 2025 to 2026.

October 6 University

Bachelor of Commerce, Business Administration

Grade: Very Good

Activities and societies: Graduation Project: Excellent, on the International Monetary Fund (IMF); Relevant coursework: HR Management, Business Law, Organizational Behavior, Strategic Management

Bachelor of Commerce in Business Administration from October 6 University, graduated in 2015 with a grade of Very Good.