Dodelene Lubin

I am a dedicated customer support specialist with over 5 years of experience in managing high volumes of inquiries across various platforms. My commitment to providing exceptional service is reflected in my 98% satisfaction rate, achieved through effective troubleshooting and compassionate communication. I thrive in fast-paced environments, where I can leverage my technical skills to streamline workflows and enhance customer experiences.

In my recent role as a Digital Research Analyst, I successfully processed and analyzed large datasets, improving efficiency by 20%. My attention to detail allowed me to develop automated systems for data categorization, ensuring accuracy and compliance. I also have experience as an Executive Assistant, where I managed executive scheduling and communications, coordinating over 200 appointments with precision.

My background in customer service has equipped me with the skills to handle complex inquiries and provide compassionate support, even in stressful situations. I am passionate about using my administrative expertise and tech-savvy problem-solving skills to help teams focus on their core missions, particularly in the veterinary field.