Install, configure and maintain Windows Server and Windows 11 systems, including security tuning, patch management and software deployments
Develop PowerShell and Bash scripts that deploy and configure Windows, Ubuntu and macOS systems — software, security agents, domain join, service checks and a final readiness report.
Work with Active Directory, DNS, DHCP and Group Policy.
Run and maintain virtualized infrastructure on VMware, Hyper-V and Proxmox; take part in backup, recovery, scheduled maintenance and migration planning toward Azure.
Troubleshoot network issues (LAN / WAN, VLANs, firewall) on FortiGate,and experience with pfSense; support network planning for office expansion.
Manage incidents, requests and changes in ServiceNow following ITIL; escalate issues to global teams with clear technical documentation. • Write SOPs, deployment guides and technical documentation; prepare documentation for ISO audits.

