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diya eddin allaoui

@diyae

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Player Support & Community Moderation Specialist administering Discord communities and resolving player conflicts.

Algeria

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I administer and moderate independent gaming communities on Discord and external platforms, handling member inquiries, enforcing server policies, and addressing conflicts to keep spaces safe and organized.

Through a local cyber café project, I managed community-facing operations, troubleshot technical setups, and responded to visitor feedback. I’m deeply familiar with multiplayer communities and games including League of Legends, Valorant, and Counter-Strike 2.

Experience

Work history, roles, and key accomplishments

Cyber Café Project Manager & Operations Coordinator

Local Tech & Gaming Hub

Managed localized physical and digital operations for a community cyber café, optimizing customer service workflows and user experience. Troubleshot technical setups and coordinated community-facing engagement initiatives.

Operations Management Customer Service Technical Troubleshooting Workflow Optimization Community Engagement

Discord Server Administrator & Community Moderator

Independent Gaming Communities

Administered and moderated active Discord servers and external community platforms, maintaining a safe and organized environment. Handled user conflicts, addressed member inquiries, and enforced server policies.

Discord Administration Community Moderation Rule Enforcement Conflict De escalation Cross Platform Community Engagement

Education

Degrees, certifications, and relevant coursework

Ammar Thelidji University

Bachelor of Arts, English Language & Literature

Currently pursuing a Bachelor of Arts in English Language & Literature, with a focus on advanced communication, cross-cultural studies, and digital literacy.