Open to opportunities

Ridha Djoy

@ridhadjoy

Community Manager in Web3 and gaming who managed PlayerZero’s 50,000+ member Discord and improved support response time by ~40%.

Algeria

Message

At PlayerZero, I managed a 50,000+ member Web3 Discord community and handled more than 2,000 support tickets. I created FAQs, how-to guides, and documentation that reduced average response time by about 40%.

Earlier, I moderated The Nemesis community and built and managed the Valorant DZ Discord server from scratch. My work includes moderation, server management, community engagement, and support for community events.

Experience

Work history, roles, and key accomplishments

Community Manager

PlayerZero

Dec 2024 - Dec 2025 (1 year)

Managed a 50,000+ member Discord community and handled 2,000+ support tickets. Created FAQs and documentation, reducing response time by ~40%.

Discord Moderation server management Conflict Resolution Community Growth Documentation Customer Support

Moderator

The Nemesis

Sep 2022 - Jan 2023 (4 months)

Independently moderated the community, resolved conflicts, and handled user issues. Enforced community guidelines and maintained a positive environment.

Community Moderation Conflict Resolution Community Guidelines User Support

Community Manager

Valorant DZ

Feb 2021 - Oct 2021 (8 months)

Built and managed the Discord server from scratch, including bots, moderation, and community organization. Managed daily activities and maintained an active community.

Discord Server Setup Discord Server Management Community Engagement Moderation Bots

Education

Degrees, certifications, and relevant coursework

Udemy

Certified Leadership, Leadership

Certified Leadership course in progress, expected completion in 2026.

Certified Community Manager

Certified Community Manager, Community Management

Certified Community Manager with focus on community management, Discord administration, and moderation.

Master’s Degree in Software Engineering

Master’s Degree, Computer Science

2021 - 2023

Developed strong skills in project management, team coordination, and human resource management. Learned to create mobile applications, websites, and desktop applications, with foundational knowledge in security, networking, and AI.