Looking for a job

Divya Sharma

@divyasharma13

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Virtual Assistant at Wings assistant, supporting executives with scheduling, client records, and documentation.

India

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What I'm looking for

I'm seeking an opportunity to apply my experience across virtual assistance, customer operations, and administrative support, and contribute to organizational growth and operational excellence.

At Wings assistant, I provided administrative support to senior executives, including maintaining client records and coordinating calendars, appointments, and meetings.

I also supported the CEO and Account Managers with projects, prepared reports and presentations, and handled client queries and correspondence. I used MS Office, Google Workspace, and MOM to support day-to-day work.

At Amazon, I handled customer questions across calls, emails, and chats. Earlier, as an Assistant Accountant at MK Accountify, I maintained financial records, prepared reports, and reconciled bank statements.

Experience

Work history, roles, and key accomplishments

General Virtual Assistant

Wings Assistant

Jan 2024 - Jan 2026 (2 years)

Provided administrative support to senior executives, managed client information and satisfaction, prepared documents, performed data entry, managed calendars and communications, and supported the CEO and Account Managers.

Microsoft Office Google Workspace MOM Data Entry Calendar Management Email Correspondence Client Communication Research

Customer Service Representative

Amazon

Jan 2023 - Jan 2024 (1 year)

Managed inbound and outbound calls, emails, and chats, addressed customer needs, provided product information, met sales targets, and recommended process improvements.

Customer Service Communication Skills Problem Solving Sales Product Knowledge

Assistant Accountant

MK Accountify

Jan 2021 - Jan 2023 (2 years)

Performed accounting and bookkeeping tasks, maintained financial records, reconciled bank statements, processed transactions, and provided clerical support to the controller.

Accounting Bookkeeping Financial Records Bank Reconciliation General Ledger Accountant Accounting Software