Divinegift Adaugo
@divinegiftadaugo
I manage Windows endpoints with RMM, automation, and proactive remote support.
What I'm looking for
I've managed 200+ Windows endpoints across Chidex Computers and Technologies and Ogbonnaya Onu Polytechnic, using RMM tools to diagnose hardware and software issues remotely, patch systems proactively, and maintain reliable operations.
I build AI-assisted workflows for ticket triage, IT reports, and routine administration, reducing manual work by 30%. I'm experienced with Microsoft 365, Intune, Azure AD, Google Workspace, PowerShell, zero-touch deployment, backups, security checks, and support for distributed teams.
Experience
Work history, roles, and key accomplishments
Computer Operator
Chidex Computers and Technologies
Nov 2024 - Dec 2025 (1 year 1 month)
Managed and maintained 100+ endpoints, performing remote diagnostics and resolving 85% of hardware/software issues without onsite visits. Implemented proactive patching and monitoring workflows that improved system uptime and reduced repeat tickets.
Education
Degrees, certifications, and relevant coursework
Ogbonnaya Onu Polytechnic
National Diploma, Computer Science
Pursued a National Diploma in Computer Science, gaining foundational knowledge in computing and IT systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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