Dirghayu Raichura

Architected end-to-end autonomous agent microservice ecosystem for enterprise customer experience automation, including multi-tenant state management, failure recovery, and human-agent handoff. Delivered scalable agent microservices and production observability, and led enterprise product discovery into technical specifications while managing a 10-engineer team.

Built enterprise autonomous agent platform components including agent reasoning engines, multi-step orchestration, tool calling frameworks, and human-in-the-loop escalation. Implemented production-grade observability, evaluation/quality gates, and supported agent integrations via 50+ REST APIs.

Led development of robust payment solutions and optimized backend infrastructure for an enterprise streaming platform to improve performance and uptime. Drove database optimization and streamlined CI/CD pipelines, and mentored developers on backend and cloud best practices.

Directed development of customized e-commerce platforms supporting 500+ retailers and delivered scalable backend solutions for e-commerce and enterprise applications. Led ERP and CMS development for multiple sectors, implemented microservices architecture, and built REST APIs for third-party integrations.

Developed ERP solutions and educational management systems for enterprise clients, supporting e-commerce and educational platforms for large user bases. Implemented backend optimizations to reduce server load and improve response times.

Developed ERP solutions and educational management systems, including e-commerce and educational platforms. Implemented backend optimizations to reduce server load and improve response times for enterprise clients.