At F6S, I manage a portfolio of 250+ B2B clients through a compliance-heavy R&D tax credit claims process. I work with client-side CEOs, CFOs, and CTOs to gather requirements and turn a complex process into clear outcomes.
I surface client pain points and prioritize action with delivery teams, cutting service turnaround by 15%. Health monitoring helped catch churn risk early and contributed to a 40% lift in retention.
At Tracxn, I led market research across fintech, edtech, and other technology-driven sectors. I mapped competitive landscapes and turned research into structured insights for strategic decisions and client-facing reports.
My product portfolio includes TableTurn, a 0-to-1 walk-in queue management MVP, and an AI-driven client health score PRD for HubSpot. I’ve also completed a HubSpot product teardown and a discovery study on Rapido peak-hour booking failures.
