Diogo Magalhães
@diogomagalhes
Energetic team leader combining operations expertise and scientific lab experience to drive projects, learning, and continuous improvement.
PortugalWhat I'm looking for
I’m an energetic and dynamic professional with a unique way of seeing and facing situations, specializing in managing teams and projects with excellent organization and leadership. I’m known for strong communications skills, being a team player, and staying pressure tolerant with readiness for personal and business change and evolution.
Since 2025, I’ve been working as a Phone Team Leader at Teleperformance in Portugal, building on my experience as an Operations Customer Expert I. Before that, I combined hands-on scientific work with people leadership as a Clinical Trial Technician and Manager in the Cosmetic Field, and as a Research Assistant in CRISPR Technology and Laboratory Manager at Genetagus, plus earlier laboratory work supporting the COVID Task Force at Nova Medical School.
Experience
Work history, roles, and key accomplishments
Worked as Phone Team Leader at Teleperformance in Portugal starting May 2025.
Worked as Operations Customer Expert I at Teleperformance in Portugal from Aug 2024 to May 2025.
Clinical Trial Technician and Manager
PhD Trials
Mar 2024 - Jul 2024 (4 months)
Worked as a Clinical Trial Technician and Manager in the cosmetic field at PhD Trials in Portugal from Mar 2024 to Jul 2024.
Research Assistant in CRISPR Technology
Genetagus
Jan 2022 - Jan 2023 (1 year)
Worked as a Research Assistant in CRISPR Technology and Laboratory Manager at Genetagus in Portugal during 2022–2023.
Chemical Laboratory Technician Intern
Exide Technologies
Jan 2019 - Jan 2020 (1 year)
Completed a professional internship as a Chemical Laboratory Technician at Exide Technologies in Portugal during 2019–2020.
Laboratory Technician, COVID Task Force
Nova Medical School
Jan 2016 - Jan 2019 (3 years)
Worked as a Laboratory Technician for the COVID Task Force at Nova Medical School in Portugal from 2016 to 2019.
Education
Degrees, certifications, and relevant coursework
Exide Technologies
Professional Internship, Chemical Laboratory Technician
2019 - 2020
Professional internship as a Chemical Laboratory Technician at Exide Technologies.
Instituto Politécnico de Setúbal - ESTBarreiro
Master's in Biological and Chemical Engineering, Biological and Chemical Engineering
2016 - 2019
Master's studies in Biological and Chemical Engineering at Instituto Politécnico de Setúbal (Escola Superior de Tecnologia do Barreiro).
Instituto Politécnico de Setúbal - ESTBarreiro
Bachelor's in Biotechnology, Biotechnology
2013 - 2016
Bachelor's degree in Biotechnology at Instituto Politécnico de Setúbal (Escola Superior de Tecnologia do Barreiro).
Availability
Location
PortugalAuthorized to work in
Job categories
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