Dimitri Sabra
@dimitrisabra
Computer scientist and customer-support specialist delivering reliable remote solutions.
What I'm looking for
I am a dedicated computer science student and customer-support professional with hands-on experience in remote research and in-store operations. I combine technical literacy in web technologies with strong communication and problem-solving skills.
Since 2018 I have contributed remotely to a Microsoft Research project classifying user-submitted phishing emails, demonstrating accuracy, timeliness, and the ability to work independently. I apply analytical thinking to tackle technical issues and support data-driven outcomes.
In a retail role I manage high-volume transactions, resolve customer inquiries with empathy, and maintain operational accuracy under pressure. I consistently handle cash and card payments exceeding $5,000 daily while keeping service standards high.
I speak English, French, Arabic, and Russian fluently, am a fast learner, and thrive in collaborative, fast-paced remote or in-person teams where I can blend technical troubleshooting with excellent customer experience.
Experience
Work history, roles, and key accomplishments
Cashier
Le Charcutier Aoun
Oct 2024 - Present (1 year 1 month)
Delivered friendly, efficient service to hundreds of customers daily, managed daily transactions exceeding $5,000 with 100% accuracy, and resolved customer inquiries promptly to maintain a positive in-store experience.
Contributed to a Microsoft Research study classifying user-submitted phishing emails, accurately labeling reports under time constraints while working independently in a remote setting.
Education
Degrees, certifications, and relevant coursework
Al Kafaat University
Bachelor of Science, Computer Science
2023 -
Grade: 4.0
Pursuing a Bachelor of Science in Computer Science at Al Kafaat University with a reported GPA of 4.0.
Mont La Salle
Life Science degree, Life Science
2009 - 2023
Completed a Life Science degree at Mont La Salle from 2009 to 2023.
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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