Dimitri Sabra

I am a dedicated computer science student and customer-support professional with hands-on experience in remote research and in-store operations. I combine technical literacy in web technologies with strong communication and problem-solving skills.

Since 2018 I have contributed remotely to a Microsoft Research project classifying user-submitted phishing emails, demonstrating accuracy, timeliness, and the ability to work independently. I apply analytical thinking to tackle technical issues and support data-driven outcomes.

In a retail role I manage high-volume transactions, resolve customer inquiries with empathy, and maintain operational accuracy under pressure. I consistently handle cash and card payments exceeding $5,000 daily while keeping service standards high.

I speak English, French, Arabic, and Russian fluently, am a fast learner, and thrive in collaborative, fast-paced remote or in-person teams where I can blend technical troubleshooting with excellent customer experience.