Open to opportunities

Dima Khater User

@dimakhateruser

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English Literature graduate passionate about community engagement and advocacy.

Italy

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What I'm looking for

I seek a role that fosters community engagement and social justice, allowing me to utilize my skills in advocacy and communication.

I am an English Literature graduate with a strong background in intercultural communication and community engagement. My experiences have equipped me with the skills to support inclusive initiatives and coordinate tasks effectively across diverse settings. I pride myself on being organized, adaptable, and detail-oriented, with a strong sense of responsibility and problem-solving abilities.

Throughout my volunteering experiences, I have collaborated with various NGOs to promote community-building and inclusion projects. I have led public speaking engagements and facilitated workshops on civil rights and activism, advocating for grassroots change. My role as a translator and interpreter has further honed my communication skills, ensuring cultural sensitivity and accuracy in multilingual contexts.

I am drawn to roles that value initiative, clarity, and thoughtful collaboration. I thrive in environments where I can work independently or as part of a team, and I am eager to contribute my skills to initiatives that promote social justice and community empowerment.

Experience

Work history, roles, and key accomplishments

ESC Volunteer

Per Esempio Onlus

Jan 2024 - Present (1 year 6 months)

Collaborated with NGOs on community-building and inclusion projects. Supported cultural exchange events, disability inclusion initiatives, and safe spaces for women.

Community Building Inclusión Cultural Exchange Collaboration

Customer Support Representative

ConexTek Palestine

Jan 2023 - Present (2 years 6 months)

Provided technical and emotional support to a diverse client base through call center operations. Developed patience, clarity, and problem-resolution skills in a fast-paced environment.

Technical Support Customer Support Communication Call Center Operations

Community Activist

Peace Alliance

Mar 2022 - Present (3 years 4 months)

Established relationships with community leaders and advocated for grassroots change. Led public speaking engagements and facilitated workshops on civil rights and activism.

Community Engagement Advocacy Public Speaking Facilitation Civil Rights

Barista

Pardo Café

Jan 2021 - Present (4 years 6 months)

Delivered high-quality service in a multicultural setting, ensuring customer satisfaction. Strengthened communication, problem-solving, and collaboration skills while working under pressure.

Customer Service Communication Problem Solving Collaboration Multicultural Environment

Activist

Tomorrow's Women

Jan 2021 - Present (4 years 6 months)

Raised awareness for women’s rights through campaign development and community outreach. Mentored young leaders and supported local initiatives for gender equality.

Campaign Development Community Outreach Women'S Rights Mentorship Gender Equality

Translator and Interpreter

Project Hope Center

Apr 2020 - Present (5 years 3 months)

Provided cross-lingual communication support in educational and community programs. Ensured cultural sensitivity and accuracy in multilingual interpretation sessions.

Translation Interpretation Cross Cultural Communication Cultural Sensitivity

Activities Assistant

Seeds for Development

Mar 2020 - Present (5 years 4 months)

Created inclusive group activities and participated in team initiatives to foster a positive environment. Adapted to changing circumstances and supported diverse community needs.

Teamwork Community

English Tutor

Freelance

Jan 2020 - Present (5 years 6 months)

Tutored high school students in English language and literature, fostering academic growth. Encouraged independent thinking and critical analysis of literary texts.

English Language Literature Tutoring Academic Growth

Education

Degrees, certifications, and relevant coursework

An-Najah National University

Bachelor of Arts, English Literature

Grade: 2.31

Activities and societies: Graduation Project: Shifting Sands: Unveiling Western Media’s Complicity in Distorting the Gaza Narrative

Analyzed media framing and its influence on global perspectives toward the Palestinian struggle. Studied English Literature with a focus on intercultural communication and community engagement.