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Diksha User

@dikshauser2

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AWS Solutions Architect and DevOps/Site Reliability Engineer driving cloud reliability and cost optimization.

United States

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What I'm looking for

I seek a senior cloud/SRE role focused on reliability, automation, and cost optimization with strong observability and team collaboration.

I am a certified AWS Solutions Architect and seasoned DevOps/Site Reliability Engineer with 5+ years building, migrating, and operating high-scale cloud systems for enterprise customers including Amazon and Capital One. I focus on reliability, observability, cost optimization, and secure infrastructure automation, having delivered large migrations, Terraform CI/CD pipelines, and production-grade monitoring solutions that reduced MTTR and improved operational maturity.

I lead cross-functional initiatives—designing SLOs, implementing blue/green deployments, and automating cost savings with hibernation strategies—while mentoring teams and improving testing maturity. My work spans AWS, Azure, and GCP, and includes achievements like host-class migrations with zero downtime, ML-driven cost right-sizing, and award-winning hackathon projects that reflect a strong outcomes-driven engineering ethos.

Experience

Work history, roles, and key accomplishments

Current

Site Reliability Engineer

Current

Elite eXceed

Oct 2025 - Present (4 months)

Worked on disaster recovery and resilience for a high-volume payment network, automated Paragon release workflows, and designed SLOs/SLIs and automated rollback/failover mechanisms to improve availability and reduce MTTR.

Disaster Recovery Jenkins SLOs CI CD Alerting AWS Incident Response Automation

Principal Associate - SRE

Capital One

Mar 2024 - Sep 2025 (1 year 6 months)

Led cloud cost optimization, Gen2->Gen3 AWS migrations, and observability engineering to improve reliability and reduce costs; executed zero-downtime dataset migration and implemented ML-driven anomaly detection to reduce MTTD/MTTR.

AWS Terraform New Relic Observability CI CD IAM Aurora Kafka PagerDuty

Lead DevOps Engineer

Elite eXceed

Oct 2023 - Mar 2024 (5 months)

Managed and mentored DevOps engineers, implemented CI/CD pipelines, and optimized AWS infrastructure for cost-efficiency, security, and reliability.

CI CD AWS Team Leadership Terraform Docker Kubernetes Monitoring Cost Optimization

DevOps Engineer III

Amazon

Mar 2021 - Aug 2023 (2 years 5 months)

Built Terraform CI/CD pipelines, led large-scale migrations (AL2, Graviton), improved observability and testing maturity, and automated operational tasks to increase reliability and deployment confidence across returns and re-commerce services.

Terraform AWS CI CD New Relic Splunk Junit Mockito Graviton

Senior DevOps Engineer

To The New

Feb 2020 - Mar 2021 (1 year 1 month)

Implemented AKS/OpenShift container orchestration, integrated IAM and API gateway solutions, automated infrastructure with CloudFormation, and improved deployment speed and resource utilization for clients including AlsoEnergy and AMP Capital.