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@dikbahadurkatuwal
Experienced IT System Administrator with over 10 years in infrastructure management.
I am an experienced IT System Administrator with over 10 years of expertise in managing and maintaining IT infrastructure, including servers, networks, and security systems. My proficiency in troubleshooting, automation, and improving system efficiency ensures high availability and reliability of IT services. I have a strong background in both Windows and Linux environments, and I am skilled in virtualization and cloud-based systems.
In my recent role at Saudi Daz Co., I managed and maintained Windows and Linux servers, ensuring optimal performance and uptime. I administered Active Directory, DNS, DHCP, and Group Policy for a network of users, and implemented VMware and Hyper-V virtualization, which increased infrastructure efficiency by 30%. My proactive approach to monitoring network performance and security has allowed me to resolve issues promptly, minimizing downtime and enhancing overall system reliability.
Throughout my career, I have developed scripts to automate repetitive tasks, saving significant time and resources. I am passionate about training junior staff and end users on system best practices, which has led to a reduction in support tickets. I am now looking to leverage my skills and experience in a challenging new role where I can contribute to the success of an organization.
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Work history, roles, and key accomplishments
Saudi Daz Co.
Nov 2019 - Mar 2023 (3 years 4 months)
Managed and maintained Windows and Linux servers, ensuring optimal performance and uptime. Administered Active Directory, DNS, DHCP, and Group Policy for a network of users. Implemented VMware and Hyper-V virtualization, increasing infrastructure efficiency by 30%. Monitored network performance and security, resolving issues promptly to ensure minimal downtime.
Ajmal Alfra’ed Co.
Oct 2013 - Oct 2019 (6 years)
Provided 2nd and 3rd-level support for Windows, handling escalated technical issues. Assisted in the migration of on-premises infrastructure to a hybrid cloud model. Configured and maintained network devices, including routers, switches, and firewalls. Trained junior staff and end users on system best practices, reducing support tickets by 15%.
Degrees, certifications, and relevant coursework
Diploma, Computer Engineering
2001 - 2004
Completed a Diploma in Computer Engineering, focusing on the fundamentals of computer systems, networking, and IT infrastructure management.
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