DR
Open to opportunities

Diego Rincon

@diegorincon

Highly effective leader in customer operations and logistics management.

Colombia

What I'm looking for

I am looking for a role that challenges me and allows for growth in a dynamic environment.

I am a highly effective leader with a proven track record of establishing credibility and trust at all organizational levels. My experience spans across customer operations, logistics, and supply chain management, where I have successfully planned and implemented projects to improve processes and ensure the development of enterprise software and business functions.

Currently, I serve as a Customer Operations Leader at SARK-4PL, where I partner closely with organizational leaders to ensure strategic alignment and operational readiness. My focus on human-centered design has allowed me to lead high-impact transformation initiatives, contributing to the overall success of the business. Previously, I held managerial roles where I applied Lean process management principles to foster a culture of continuous improvement and efficiency.

With extensive experience in optimizing supply chain processes and managing cross-functional teams, I am adept at implementing ERP systems and developing strategic initiatives that drive organizational objectives. My strong analytical and leadership abilities have been instrumental in enhancing service levels and reducing costs across various sectors.

Experience

Work history, roles, and key accomplishments

SA
Current

Customer Operations Leader

SARK-4PL

Jul 2020 - Present (4 years 11 months)

Leading customer operations initiatives by aligning processes with organizational strategy, focusing on operational readiness and product insights. Responsible for high-impact transformation initiatives and creating process roadmaps with a human-centered design approach.

Education

Degrees, certifications, and relevant coursework

EI

Escuela de Organización Industrial

Master, Logistics

2004 - 2005

Master in Logistics.

UE

Universidad EAFIT

Bachelor, Production Engineering

1993 - 1998

Production Engineer.

Tech stack

Software and tools used professionally

Interested in hiring Diego?

You can contact Diego and 90k+ other talented remote workers on Himalayas.

Message Diego

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Diego Rincon - Customer Operations Leader - SARK-4PL | Himalayas