Looking for a job

Maria Castro

@mariacastro1

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Ops & team enablement leader with 5+ years improving performance across fast-paced teams.

Colombia

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What I'm looking for

I’m looking for a role where I can improve how teams work by building systems that actually support people. I enjoy spotting what's not working, whether in a process or team dynamic, and creating structure that helps things run smoother. I do best in environments that are clear, collaborative, and trust people to do their job without micromanaging.

I’m an Operations and People Enablement professional with over 5 years of experience driving performance in fast-paced U.S.-based logistics teams. At Lean Solutions Group, I went from frontline to managing 100+ team members across operations, training, and performance, helping reduce ramp times, solve recurring gaps, and bring structure to scaling teams.

I’m at my best when identifying what’s not working, then turning that insight into systems that support people, improve outcomes, and drive results. I’ve built onboarding programs, coached team leads, and improved coordination across departments to help teams work smarter.

Right now, I’m looking for roles where I can keep building structure and clarity, whether in ops, enablement, or cross-functional roles.

Experience

Work history, roles, and key accomplishments

Operations Enablement Manager

Lean Solutions Group

Dec 2022 - Jun 2025 (2 years 6 months)

Managed daily operations and performance for over 100 team members across support and logistics functions. Improved output by 25% in 6 months by introducing hands-on training, role clarity, and simple performance tracking tools.

Operations Management Performance Tracking Team Leadership Logistics Training & Development Process Improvement Problem Solving Communication

Team Lead

Lean Solutions Group

Apr 2021 - Dec 2022 (1 year 8 months)

Built and led a 30+ person internal support team from scratch, focused on helping frontline teams execute faster and more reliably. Reorganized a 70-person team into cross-trained coordinators with expanded responsibilities, improving output and increasing interdepartmental alignment.

Team Leadership Process Improvement Onboarding Training Performance Coaching Workflow Management Communication Skills Data Analysis

Logistics Operations Associate

Lean Solutions Group

Feb 2020 - Apr 2021 (1 year 2 months)

Supported over 300 U.S.-based shipments monthly, coordinating service expectations and time-sensitive updates. Acted as escalation point for real-time coverage issues and client communication breakdowns.