Diego Guedes

Owns end-to-end order-to-delivery execution for 60+ strategic accounts in Brazil and LATAM, coordinating international freight and supporting utility-scale contracts above USD 100M.

Managed sales orders, billing, and deliveries in SAP for Brazil and LATAM customers, and onboarded utility-scale customers from commercial agreement to project execution.

Managed order-to-delivery operations ensuring SLA adherence and supply continuity, and partnered with logistics and demand planning to reduce backorders and improve delivery performance.

Coordinated international shipments from India and Thailand to Latin America and the Caribbean, managing customs documentation and delivery timelines, and supported forecasting and S&OP.

Handled freight operations including pickups, quotes, scheduling, and delivery follow-up, and registered new SKUs in the ERP.

Tracked reverse logistics of returned invoices and negotiated return-freight cost reductions with carriers.

Pursuing an MBA in International Business with an expected completion in 2027.

Completed an MBA in Business Management in 2019.

Earned a Certificate in Logistics Operations Management in 2016.

Completed a Bachelor's Degree in Business Administration in 2014.