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@didimosvarkey
Network management engineer focused on monitoring, troubleshooting and improving government network performance.
IndiaI am a Network Management System Engineer with hands-on experience in core and customer network monitoring, administration and incident response across Kerala. I have worked closely with NOC teams under Kerala State IT Mission to support block headquarters, mini POPs and district operations.
My daily work involved using tools such as DARPAN, Saran, PRTG and PuTTY to analyze performance, discover resources and log issues into CRM systems. I maintained standard operating procedures and served as a primary contact for incident reporting and SLA management.
I contributed to analytical dashboard reviews and CLAN report management, helping track and resolve device issues across government offices and collectorates. I worked 24/7 with district and block engineers to ensure network availability and timely problem resolution.
I hold a B.Com with Computer Application and bring a practical, service-oriented approach to network operations, troubleshooting and stakeholder communication, with fluency in English, Malayalam and Tamil.
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Work history, roles, and key accomplishments
Didimos Varkey
Monitored and maintained core and customer network performance across 14 districts in Kerala, managing alarms, incidents and SLA adherence; improved incident reporting and CLAN report management for government office devices. Provided 24/7 NOC support and performed resource discovery and administration of block HQs, mini PoPs and district HQs.
Degrees, certifications, and relevant coursework
Bachelor of Commerce, Commerce with Computer Applications
Grade: 65%
Completed a Bachelor of Commerce with Computer Applications with strong coursework in business and computing, achieving 65%.
Plus Two, Higher Secondary
Grade: 72%
Completed higher secondary education (Plus Two) with a score of 72%.
10th Grade, Secondary Education
Grade: 76%
Completed secondary education (10th grade) with a score of 76%.
IndiaYou can contact Didimos and 90k+ other talented remote workers on Himalayas.
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