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Didimos Varkey

@didimosvarkey

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Network management engineer focused on monitoring, troubleshooting and improving government network performance.

India

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What I'm looking for

I am seeking a hands-on network operations role where I can apply monitoring and troubleshooting skills, collaborate with NOC teams, and contribute to service reliability and process improvement.

I am a Network Management System Engineer with hands-on experience in core and customer network monitoring, administration and incident response across Kerala. I have worked closely with NOC teams under Kerala State IT Mission to support block headquarters, mini POPs and district operations.

My daily work involved using tools such as DARPAN, Saran, PRTG and PuTTY to analyze performance, discover resources and log issues into CRM systems. I maintained standard operating procedures and served as a primary contact for incident reporting and SLA management.

I contributed to analytical dashboard reviews and CLAN report management, helping track and resolve device issues across government offices and collectorates. I worked 24/7 with district and block engineers to ensure network availability and timely problem resolution.

I hold a B.Com with Computer Application and bring a practical, service-oriented approach to network operations, troubleshooting and stakeholder communication, with fluency in English, Malayalam and Tamil.

Experience

Work history, roles, and key accomplishments

Network Management Engineer

Didimos Varkey

Monitored and maintained core and customer network performance across 14 districts in Kerala, managing alarms, incidents and SLA adherence; improved incident reporting and CLAN report management for government office devices. Provided 24/7 NOC support and performed resource discovery and administration of block HQs, mini PoPs and district HQs.

SLA Management PRTG Putty CRM Tools Darpan Incident Management