As a Support Executive Assistant, I coordinated booking confirmations, rescheduling requests, and reminders, using iClosed to schedule calls and track their outcomes.
I maintained booking records in Monday.com and cross-checked lead details across GoHighLevel, Monday.com, and Podium. I also monitored customer messages, handled routine inquiries, and escalated issues needing follow-up.
At Cielo Talent, Inc., I coordinated and conducted interviews, managed candidate communications and documentation, and kept recruitment pipeline records up to date.
I created a small Google Apps Script for Gmail to categorize emails, flag messages for review, and archive eligible ones. I’m also currently learning full-stack development through the Frontend Masters full-stack path and The Odin Project.
