Diana Solano
@dianasolano1
I review compliance risks, manage complex employee cases, and strengthen legal and HR operations.
Costa RicaWhat I'm looking for
I've supported compliance, legal, and HR operations across AlphaSense, Amazon, and law firms, reviewing sensitive information and maintaining audit-ready documentation.
At AlphaSense, I reviewed expert-network transcripts for Material Non-Public Information and regulatory risks, escalated high-risk findings, and improved review accuracy and consistency through internal platforms and AI-assisted review tools.
At Amazon, I managed complex Canadian disability and leave cases, interpreted federal and provincial leave legislation, and partnered with HR, Payroll, Benefits, Operations, and managers to resolve employee matters while meeting SLA targets.
My legal foundation includes contract review, due diligence, investigations, litigation documentation, labor law support, and confidential records management. I work fluently across Spanish, English, and French and am open to fully remote international opportunities.
Experience
Work history, roles, and key accomplishments
Reviewed expert-network transcripts to identify potential Material Non-Public Information (MNPI) and regulatory compliance risks. Conducted detailed compliance reviews using internal platforms and AI-assisted tools, escalating high-risk findings and maintaining audit-ready documentation.
Managed complex Disability and Leave cases using Amazon's USC case management system, interpreting Canadian federal and provincial leave legislation and company policies. Administered medical, statutory, and personal leave programs while partnering with HR, Payroll, Benefits, and Operations teams.
Customer Service Representative
Amazon Audible
Jan 2021 - Dec 2021 (11 months)
Delivered customer support via phone and email, tracked operational metrics, and analyzed customer data. Supported onboarding and coaching of new hires.
Paralegal
Law Firm Solano Solano
Jan 2015 - Dec 2020 (5 years 11 months)
Prepared and reviewed legal documents and contracts, supported notarial procedures, mortgage documentation, and labor law matters. Conducted legal research and maintained confidential client records.
Paralegal
Law Firm Gonzalez Uribe
Jan 2014 - Dec 2015 (1 year 11 months)
Supported attorneys in commercial and corporate law matters, performed due diligence reviews and legal investigations, and prepared litigation and procurement documentation.
Education
Degrees, certifications, and relevant coursework
Universidad de Costa Rica
Bachelor's Degree, Law
Bachelor's Degree in Law from the Universidad de Costa Rica.
Lincoln High School
High School Diploma, General Studies
High school diploma from Lincoln High School.
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
Skills
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