Pamela Costela
@pamelacostela
Customer service and administrative support professional in childcare and education, supporting families and organizing records.
CanadaWhat I'm looking for
At a childcare centre in Brampton, I support young children in daily routines and learning activities while maintaining attendance information and required records. I communicate with families and colleagues, respond to questions, and follow centre procedures.
Before that, I taught English in kindergarten and primary schools in Argentina, planning lessons and adapting explanations to students’ needs. I also communicated with parents and school staff about students’ learning and progress.
My administrative experience includes assisting with telephone inquiries, parent communication, and basic Excel tasks at a private bilingual school, as well as organizing files in a legal office. I’m bilingual in Spanish and English and motivated to learn customer service, financial, and administrative systems through employer training.
Experience
Work history, roles, and key accomplishments
Early Childhood Assistant
Childcare Centre
Jul 2025 - Present (1 year 3 months)
Support toddlers and young children in daily routines, learning activities, and a safe childcare environment. Communicate respectfully with families and colleagues, prepare educational activities, and maintain records.
English Teacher
Kindergarten and Primary Schools
Jan 2006 - May 2025 (19 years 4 months)
Planned and delivered English lessons for kindergarten and primary students, adapting communication to different needs. Communicated with parents and staff regarding student progress.
English Teacher
English Language Institute
Jan 2005 - Dec 2012 (7 years 11 months)
Taught English to children and students at different levels, planned lessons, developed language skills, and assessed student progress.
Administrative Office Support
Private Bilingual School
Jan 2005 - Dec 2005 (11 months)
Assisted with telephone inquiries, parent communication, basic Excel tasks, and general school office support.
Administrative / Clerical Support
Legal Office
Jan 2004 - Dec 2004 (11 months)
Organized physical files and documents and assisted with general office tasks.
Education
Degrees, certifications, and relevant coursework
Instituto Saint Paul
Teacher Training, English Language and Teacher Training
Completed four-year English language and teacher-training studies.
Instituto Crecer
Capacitación Docente, Teacher Training
Completed teacher training and capacitación docente.
Secondary education
Bachiller con Orientación Docente, Education
Completed secondary education with a teaching orientation.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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