Juan Carlos Lalinde

Dual Product Owner and Business Analyst role within the real estate squad, serving a leading construction and real estate company in Colombia: from requirements elicitation to backlog management and vendor development coordination.

• Owned the backlog and prioritization of an AI customer-service chatbot targeting a loss of around 20 percent of inbound contacts — identified by the analytics team i

Sole product management role, coordinating multiple development projects in parallel for clients in the United States and United Kingdom, with distributed multicultural teams (Brazil, Mexico, Guatemala) under Scrum.
• Coordinated up to 4 simultaneous projects, with teams of 3–4 people per project (8–10 overall).
• Acted as the bridge between clients and development teams: managed the client-define

4-person product design team led by the senior Business Analyst, at a nearshore digital marketing agency, working on the ideation of a customizable website builder and manager.
• Led 4–5 in-depth research studies alongside the senior Business Analyst — current processes, future needs, and best practices — and presented them to the client.
• Supported backlog management and expansion and the creati

Corporate English startup for executives.
• Coordinated operations between teachers and client companies’ HR areas, using Scrum to report students’ results and grades.
• Managed at least 2 webinars with key client companies and supported the CEO and community manager on action and marketing plans.
• First experience with the Zoho suite.

Software and app development (Bogotá, Miami, and the U.K.). Project: Draftball, a web and mobile fantasy football application for a U.S. client.
• Inherited a backlog of vague user stories (titles only, no descriptions) and translated them into Gherkin format (Given-When-Then), reducing the team’s technical doubts and speeding up shared understanding.
• Sole product role: negotiated epics and scop

Outsourcing services — HP Inc. Amplify program.
• Managed inventory data quality (inflows, outflows, sales) for 180 to 200 companies across 3–4 LATAM regions, coaching them to report according to HP standards.
• Exceeded the program’s quality target: 90 percent of companies reporting correctly (target: 80 percent), sustained over time — the score impacted their benefits and discounts with HP.
• Ra

Internal product: a homeowners-association (property management) app.

- My first project experience, working in a team of 3 with an agile approach using Jira.

- I started as a teller and was promoted after 7 months.
- I worked on the express advisory line, handling PINs, biometrics, card renewals, and certificates.

Renault dealership in Medellín.
• Exceeded the sales target (3 to 4 vehicles per month) by sustaining 5 to 6 over several months.
• Managed credit applications directly with banks and the in-house financing arm to speed up closings.

Jun 2022

Aug 2022

Aug 2022

Aug 2022

Sep 2022

Oct 2022

Sep 2022

Sep 2022

El programa abarca roles de Product Manager y Product Owner. Incluye ejercicios de definición de productos, análisis de competidores y priorización. También, actividades de refinamiento de historias, planificación de sprints y demostraciones para potenciar habilidades cruciales en la gestión de productos. Prepárate para desafíos del mundo real.

Nov 2024 · Expires Nov 2027

Jun 2024

Mar 2025

Jul 2026

Aug 2026

Sep 2026

Mar 2026

Sep 2026

Mar 2026