Alejandro Caicedo
@alejandrocaicedo
Business Specialist | AI-Driven Product & Operations
What I'm looking for
Business Specialist with 8+ years leading cross-functional initiatives across tech, telecom, and education, with hands-on experience embedding generative AI into everyday business operations — from AI-assisted documentation and communication workflows to research and process automation.
Skilled in product coordination, agile operations, stakeholder management, and data-driven decision-making. Eager to contribute to product development mission of scaling AI-powered solutions by supporting product workflows and driving operational excellence.
Experience
Work history, roles, and key accomplishments
Project Ops Assistant
PermitFlow
Dec 2025 - Present (9 months)
Accelerated permit approval timelines for construction projects by accurately scoping requirements upfront. Reduced documentation errors and resubmissions by compiling and validating required paperwork against municipal requirements.
Senior Education Consultant
Immiland Law
Nov 2021 - Mar 2025 (3 years 4 months)
Expanded product offering into the LATAM market by coordinating feature implementation aligned with UX and legal compliance standards. Boosted campaign deployment efficiency by 30% and reduced lead processing time by 25% through cross-functional collaboration and AI-assisted workflows.
Business Developer
University Canada West
Nov 2019 - Nov 2021 (2 years)
Increased lead generation by 20% by negotiating 70+ strategic B2B/B2C partnerships across LATAM and the Caribbean. Lifted enrollment conversion rate by 18% by leading data analytics-driven, student-focused marketing campaigns.
Innovation Intern
Claro Colombia
May 2018 - Nov 2018 (6 months)
Supported agile product development through the Innovation Factory and Data Analysis initiatives. Facilitated UX reviews and testing, shortening delivery timelines by 15%, and led Scrum sessions as Scrum Master to improve cross-team alignment.
Education
Degrees, certifications, and relevant coursework
Universidad Internacional de La Rioja
Master's in Neuromarketing, Neuromarketing
2024 - 2025
Grade: 8,20
Activities and societies: Deep AI research and academic research in neurology and neuroscience applied to marketing and business
Postgraduate program in neuromarketing at Universidad Internacional de La Rioja, focusing on consumer neuroscience and marketing strategy. Expected completion in 2025.
Universidad EAN
Bachelor of Business Administration, Business Administration
2014 - 2018
Grade: 3,84
Activities and societies:
Completed a Bachelor in Business Administration (BBA) at Universidad EAN in Bogotá, covering core business disciplines and management practices from 2014 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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