At Behavioral Framework | ABA Center of Virginia, I managed client documentation and maintained accurate records to support treatment planning and regulatory compliance.
I collected, analyzed, and reported behavioral data to support data-driven decision making. I also coordinated care plans with multidisciplinary teams to support consistent service delivery.
At Luxury Nails & Spa, I managed daily business operations, appointment coordination, and employee schedules. I used digital scheduling and point-of-sale systems to improve workflow efficiency.
I trained team members on customer service standards and operational procedures, while maintaining detailed client records and supporting clients and families through professional communication.
