Diana Abo Harmouch

• Managed the delivery of a web-based beer catalogue application as Project Manager of a cross-functional team consisting of UX/UI, frontend, backend, data analyst, and QA roles.

• Developed end-to-end project documentation, including the scope outline, communication plan, risk register and other supporting artifacts.

• Defined project scope, milestones, backlog priorities, sprint objectives, ti

• Led cross-functional coordination between support, R&D, and sales teams to ensure smooth implementation and client onboarding processes.

• Managed technical documentation and internal workflows using Zendesk, Confluence, and Jira
Conducted webinars on product-related topics, preparing detailed scripts and interactive Q&A sessions.

•Tested new product updates and releases, and proactively repor

Worked as Intern at StarWind Inc..

• Managed back-end site administration on Shopify, which included: editing homepage content, creating product categories and writing detailed product descriptions

• Conducted cold calling and follow-up correspondence with potential suppliers from France, Spain, Germany and Italy. Established 10+ new vendor relationships.

• Recruited and interviewed new office staff, wrote job descriptions and co

• Developed and uploaded dynamic web content on products and vendors using HTML, boosting site traffic and securing 4th place Google ranking through strategic keyword optimization and meta description.

• Conducted comprehensive inventory checks and maintained precise product listings on Shopify, ensuring up-to-date availability and managing order packing and tracking to achieve 100% on-time deliv

• Researched material on the topic of “Servants and Masters in Pre-Industrial Europe” with a focus on Eastern Europe.

• Conducted literature reviews on various sources.

•Translated material from foreign languages into English, summarizing qualitative and quantitative data.
Wrote, compiled, and edited monthly reports maintaining active correspondence with superior.

VP of events at the Arts and Contemporary Studies Course Union. Planned and organized on-campus program-specific events.

Activities and societies: VP of events at the Arts and Contemporary Studies Course Union. Planned and organized on-campus program-specific events.

Pursued a Bachelor of Arts with a major in International/Global Studies and a minor in Economics. Served as VP of events for the Arts and Contemporary Studies Course Union, planning and organizing on-campus program-specific events.