Dhruv Saxena

Own portfolio-level planning, execution oversight, and governance across the Cyber Fraud & Risk Management domain, ensuring alignment of delivery roadmaps with business growth and risk objectives. Defined and operationalised PMO governance frameworks, reporting standards, and operating rhythms, and developed executive-level dashboards for informed decision-making.

Spearheaded the development, implementation, and adoption of the Impetus Platform, enabling businesses to optimise end-to-end operations and streamline workflows. Led E2E GTM execution for the SHEIN India launch, establishing the complete Mind-to-Market process in 30 days, and drove AI-enabled transformation through the Future Trend Forecasting initiative.

Established and led a Central PMO from the ground up, managing cross-functional programs across Landmark's e-commerce portfolio. Partnered with the CIO's Office to direct high-impact strategic initiatives, including the successful Babyshop India launch, and delivered complex programs such as an AI-enabled 'Shop the Look' experience and in-store self-checkout systems.

Managed large-scale, diverse portfolios as part of the Central PMO, driving seamless delivery of high-impact programs across multiple organisations and business units. Led end-to-end GTM execution for B2B, B2C, and seller-facing platforms including Jio Prime Partner, JioMart, and JioMart Seller, and drove organisation-wide Agile and DevOps transformation.

Master of Business Administration from Indian Institute of Management Kozhikode, completed in 2025.

Bachelor of Technology in Electronics and Communication Engineering from Shri Ramswaroop Memorial University, completed in 2017.