Senior Manager -Founders Office, Program & Transformation with 11+ years leading enterprise digital adoption, portfolio delivery, and governance for global organizations. Combines structural change strategy with hands-on Generative AI, Power Automate, and low-code workflow automation. Expert in C-suite reporting, stakeholder alignment across 1,000+ users, and leading high-performing teams to boost retention and operational efficiency. Core Focus: GenAI Adoption, Process Optimization, Cross-functional Leadership, Capability Building & Governance.
Looking for a job
Dhruv Kumar
@dhruvkumar10
Program management leader at Mercer who automated portfolio tracking and cut manual status-update effort by 40%.
IndiaExperience
Work history, roles, and key accomplishments
MM
Senior Manager - Pacific Change Office
Mercer (Marsh McLennan)
Jan 2026 - Sep 2026 (8 months)
Established robust Project Life Cycle governance across 15+ concurrent transformation projects, maintaining 100% control artifact compliance. Prepared bi-weekly portfolio status decks for executive leadership and built automated SharePoint tracking environments, reducing manual status-update effort by 40%.
YT
Technical Project Manager
Yum! Digital & Technology
Feb 2022 - May 2025 (3 years 3 months)
Led end-to-end planning, scheduling, and delivery oversight for 60+ digital analytics and technology projects across APAC, EMEA, and AMER. Managed resource planning and capacity coordination for 40+ data scientists and engineers, and developed operational onboarding SOPs improving project-tracking efficiency by 25%.
WH
Solution Consultant
WNS Global Services (GSK Healthcare)
Mar 2018 - Feb 2022 (3 years 11 months)
Governed the complete project lifecycle for BI solution deployments across 10+ European markets, achieving 95%+ client satisfaction. Executed project plans for onboarding 5+ geographic markets onto enterprise platforms, accelerating time-to-value by 20% through structured training.
SS
Assistant Project Manager II
Seminal Research Services
Mar 2016 - Mar 2018 (2 years)
Tracked schedules, deliverables, and vendor workflows for 30+ international research studies, boosting project speed by 20%. Developed functional web prototypes using prompt engineering to model technical project capabilities and deployed Agentic AI site and WhatsApp routing integrations to streamline customer issue tracking.
Education
Degrees, certifications, and relevant coursework
Guru Gobind Singh Indraprastha University
Master of Business Administration (MBA), Business Administration
Pursued a Master of Business Administration (MBA) at Guru Gobind Singh Indraprastha University, completing in 2013.
University of Delhi
Bachelor of Commerce (B.Com), Commerce
Completed a Bachelor of Commerce (B.Com) at the University of Delhi in 2011.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
5000k+ INR
Social media
Job categories
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