AI & Intelligent Automation Engineer with 3+ years of experience building and deploying production AI systems, GenAI applications, AI agents, voice AI, RAG systems, and intelligent automation.
At ICICI Prudential AMC, I built and productionized i-Assist, a multimodal voice AI agent integrated into Android and iOS applications, helping investors with portfolio insights, mutual-fund queries, comparisons, metrics, and FAQs.
I also developed Smart Search combining semantic retrieval and BM25, achieving 95%+ search accuracy and relevance, and built AI-agent and RAG workflows for customer support, automating email and ticket resolution with 85%+ accuracy.
Currently, I lead a team of 3 engineers, taking AI and intelligent automation initiatives from architecture and POCs through production. My experience includes LLMs, RAG, AI agents, MCP, voice AI, Python, APIs, automation platforms, databases, and cloud systems.
I enjoy turning business problems into practical AI products that can be deployed, integrated, and used at scale.
