Dexter Sebastian
@dextersebastian
Experienced Admin & Customer Service pro. Organized, reliable, and focused on client success.
What I'm looking for
I am Dexter Rey J. Sebastian, with a strong foundation in communication and client relations. I bring over 5 years of combined experience in customer service and administrative support, delivering exceptional service and organizational efficiency.
What I Offer:
*Customer Service Expertise: 1.5 years as a Customer Service Representative at Alorica Philippines, handling AT&T accounts. Skilled in resolving mobile concerns, troubleshooting, and upselling promotions to American customers.
*Administrative Excellence: Nearly 4 years as Administrative Assistant cum Receptionist in Dubai, managing front desk operations, scheduling, document handling, and ensuring smooth office workflows.
*Communication Skills: My broadcasting background enhances my ability to communicate clearly, professionally, and empathetically with clients and team members.
*Customer-Centric Approach: Passionate about helping customers, resolving complaints, and creating positive experiences that build loyalty.
Why Hire Me?
I combine customer-focused service with administrative precision, ensuring your clients feel valued while your operations run seamlessly. I am reliable, detail-oriented, and committed to exceeding expectations.
Experience
Work history, roles, and key accomplishments
Project Administrator
Wood PLC
Oct 2023 - Present (2 years 3 months)
Provide administrative support for Oil & Gas projects (client: Total Energies) and daily office operations for 150+ employees, managing purchase orders, travel, meetings, events, and new-staff onboarding to improve office efficiency.
Administrative Assistant
AVIāSPL
Feb 2022 - Sep 2023 (1 year 7 months)
Managed purchase orders and supported accounts receivable with payment receipts, handled vendor/client communications and general admin tasks including data entry, filing, and office supply management to maintain professional service levels.
Customer Service Representative
Alorica Philippines
Nov 2019 - Dec 2021 (2 years 1 month)
Maintained accurate customer records and resolved inquiries and issues promptly, contributing to customer-satisfaction and creating a new customer database to improve information management.
Education
Degrees, certifications, and relevant coursework
West Visayas State University
Bachelor of Arts, Broadcasting
Completed a Bachelor of Arts in Broadcasting and received College of Communication recognition and Excellence in Culture and the Arts award in 2019.
Availability
Location
Authorized to work in
Social media
Job categories
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