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DEVOPS CLASS

@devopsclass

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Junior Linux Administrator in hands-on cloud labs, deploying Nginx and Apache and troubleshooting Linux services.

United States

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What I'm looking for

I'm seeking to apply my support fundamentals and hands-on Linux practice in a Junior Cloud Engineer environment.

In my independent Linux and cloud labs, I provisioned Linux servers and cloud VM instances, installed Nginx and Apache, and checked that HTTP services and listening ports worked. I also investigated service issues with systemd and journal logs, documenting findings and recovery steps.

At Rawson Neal, Arizona, I partnered with clinicians, IT teams, and analysts to troubleshoot EHR workflows and application issues. Earlier, I supported digital applications and account systems at Chase Bank, and provided technical support at AT&T.

Experience

Work history, roles, and key accomplishments

Clinical Research Data Analyst III

Rawson Neal

Jan 2024 - Jan 2026 (2 years)

Partnered with clinicians, IT teams, and analysts to troubleshoot EHR workflow, application, and data issues and coordinate resolution across technical and operational teams.

Electronic Health Records (EHR)Troubleshooting Data Analysis Excel User Acceptance Testing Documentation

Technical Support Representative

Chase Bank

Jan 2022 - Jan 2024 (2 years)

Delivered high-volume remote support for digital applications and account systems, triaging, resolving, or escalating service requests and incidents.

Technical Support Troubleshooting Incident Management Documentation Customer Service

Technical Support Specialist

AT&T

Jan 2020 - Jan 2022 (2 years)

Provided technical support across network, software, hardware, and account systems in a fast-paced service environment.

Technical Support Troubleshooting Networking Hardware Software Documentation

Data Capturer

Daiken

Jan 2018 - Jan 2020 (2 years)

Maintained accurate operational records across business systems, verified source information, and corrected or escalated missing, duplicate, and inconsistent data.

Data Entry Excel Microsoft Office Documentation

Junior Linux Administrator / Cloud Support

Independent Practice

Jan 2026 - Present (10 months)

Provisioned and administered Linux lab servers and cloud VM instances, installed and managed Nginx/Apache, and wrote Bash scripts for server health and intake reports.