Deusdedith Masako
@deusdedithmasako
Swahili language annotator focused on AI data quality, bringing Tanzanian language context and careful text review.
TanzaniaWhat I'm looking for
At Vodacom Tanzania Limited (Vodashop), I process and update customer service information in digital systems, following established procedures and checking details carefully.
I handle telecommunications service requests involving SIM cards, bundles, internet subscriptions, routers, modems, roaming, mobile number portability, and device-related services. I also submit and follow up on back-office requests, including M-PESA account tier upgrades.
Earlier, as an IT Support Officer at Infosys IPS Company Limited, I supported users and technology-related tasks. At the National Bureau of Statistics (NBS), I collected and handled information according to data-collection instructions.
I’m a native-level Tanzanian Swahili speaker interested in supporting AI quality by reviewing Swahili text for clarity, grammar, meaning, and cultural relevance. I haven’t claimed formal annotation experience, and I’m ready to learn project-specific guidelines.
Experience
Work history, roles, and key accomplishments
Data Executive Officer / Customer & Technology Support
Vodacom Tanzania Limited
Jan 2014 - Present (12 years 9 months)
Process and update customer service information in internal digital systems, handle telecommunications service requests, and assist customers and colleagues with technology-related support.
IT Support Officer
Infosys IPS Company Limited
Supported users and technology-related tasks in an IT working environment, using computer systems to help resolve issues and complete assigned tasks accurately.
Enumerator / Data Collection Officer
National Bureau of Statistics
Collected and handled information with attention to detail and adherence to data-collection instructions, following defined procedures to support accurate recording of information.
Education
Degrees, certifications, and relevant coursework
University of Dar es Salaam
Bachelor of Science, Information Technology
Bachelor of Science in Information Technology. Graduation year can be added if requested by the employer.
Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
Salary expectations
Job categories
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