At Approveshield, I review apartment rental applications, verify employment, income, and rental history, and identify inconsistencies that may indicate fraud. I escalate and resolve cases using investigative methods and documentation standards that protect application integrity.
My background at CarMax spans customer escalations, cross-functional case discovery with Legal, Public Relations, Accounting, and Loss Prevention, plus cash management, transaction auditing, title processing, and vehicle assessments. I bring clear communication, careful documentation, and a customer-focused approach to risk and operations work.
